Understand Your Customers Without Breaking the Bank

We provide affordable market research for Ghanaian SMEs. From questionnaire design to field deployment and clear reporting, we help you discover what your customers truly think and want.

Start Your Research
Field researcher conducting survey at Accra market
Research team analyzing customer survey data
Face-to-face customer interview at shopping centre
Mobile survey collection at lorry park

What We Offer

Focused research services designed specifically for small and medium enterprises that need customer insights without the consulting firm price tag.

Questionnaire Design

We create simple, effective questionnaires that get to the heart of what you need to know. Clear questions that your customers can understand and answer honestly, designed to deliver the insights you actually need.

Field Research Deployment

Our trained researchers go where your customers are—markets, lorry parks, shopping centres, residential areas. Face-to-face interviews and mobile surveys that reach real people in real contexts across Ghana.

Clear Reporting

No jargon, no academic complexity. We deliver straightforward reports with actionable findings. You'll understand what we discovered, what it means for your business, and what you might consider doing about it.

Regional Coverage

Research capacity across Ghana's major commercial centres. Whether you need to understand customer preferences in Accra, test product acceptance in Kumasi, or gauge price sensitivity in Tamale, we can deploy there.

How We Work

A straightforward process from initial conversation to delivered insights.

1

Discovery

We discuss what you need to know about your customers and why. This shapes the research approach and questionnaire design.

2

Design

We create a questionnaire and sampling plan tailored to your questions. You review and approve before we proceed.

3

Field Work

Our researchers deploy to the agreed locations and collect responses through face-to-face interviews or mobile surveys.

4

Reporting

We analyze the data and deliver a clear report with findings, patterns, and actionable insights you can use.

Research Capabilities

The types of customer questions we help you answer through structured field research.

Understanding Your Competition

Why do customers choose your competitor over you? What do they value about competing products or services? We help you understand the competitive landscape from your customers' perspective.

  • Customer preference drivers and decision factors
  • Perceived strengths and weaknesses of competing offerings
  • Brand awareness and consideration patterns
  • Service quality comparisons and expectations

Testing New Product Concepts

Would a new product or service find acceptance in a specific market? What features matter most to potential customers? We test concepts before you invest in full development or launch.

  • Initial reaction to product concepts and descriptions
  • Feature importance and priority ranking
  • Purchase intent and adoption barriers
  • Regional variation in product preferences

Finding the Right Price Point

What price would your target market consider fair? At what point does cost become a barrier? We help you understand price sensitivity and acceptable ranges for your offering.

  • Willingness to pay at different price levels
  • Price-quality perception relationships
  • Competitive price positioning analysis
  • Payment preference and affordability factors

Regional Market Differences

How do customer needs and preferences vary across different Ghanaian markets? We deploy research in specific regions to understand local market characteristics and opportunities.

  • Regional demand patterns and market size estimation
  • Local competition and market structure
  • Cultural and preference variations by location
  • Distribution and access considerations

What We Don't Do

Clarity about our scope helps ensure we're the right fit for your needs.

Marketing Strategy Development

We provide research findings and customer insights. We do not develop marketing strategies, create marketing plans, or provide strategic marketing advisory services.

Brand Consulting

We do not offer brand development, brand positioning, visual identity creation, or brand management consulting. Our focus remains on customer research and data collection.

Business Advisory

We do not provide general business consulting, operational advice, or strategic business planning services. We focus specifically on understanding your customers through research.

Implementation Support

We deliver insights and findings. We do not implement changes, execute marketing campaigns, or provide ongoing advisory support beyond the research engagement.

Ready to Understand Your Customers?

Let's discuss what you need to know and how we can help you discover it through structured field research.

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